ZAIRA Packers & Movers is a GST-registered company providing professional packing, moving, household shifting, office relocation, commercial relocation, vehicle transportation, warehousing, and logistics services. We serve customers in Vadodara, Ahmedabad, Anand, Bharuch, Surat, Navsari, Nadiad, and other locations across Gujarat and India.

By using our website or booking our services, you confirm that:

• You are at least 18 years of age.
• The information you provide is accurate and complete.
• You are authorized to arrange the transportation of the goods involved.
• You agree to comply with these Terms & Conditions.

Our services may include, but are not limited to:

• Household Shifting
• Home Relocation
• Office Relocation
• Commercial Relocation
• Local Shifting
• Domestic Relocation
• Interstate Relocation
• Packing Services
• Unpacking Services
• Loading & Unloading
• Furniture Moving
• Car Transportation
• Bike Transportation
• Storage & Warehousing
• Industrial Relocation
• Logistics and Transportation Services

Service availability may vary depending on location, distance, weather conditions, vehicle availability, and operational requirements.

All quotations are estimates based on the information provided by the customer.

The final charges may change if:

• The quantity of goods differs from the original estimate.
• Additional services are requested.
• Pickup or delivery locations change.
• Access conditions differ from those initially disclosed.
• Waiting time or unforeseen delays occur.
• Special handling is required for heavy, fragile, or oversized items.

Customers will be informed of any significant pricing changes before service completion whenever reasonably possible.

A booking is considered confirmed only after:

• Service availability is verified.
• Required customer information is received.
• Any agreed advance payment is received, if applicable.
• Confirmation is provided by ZAIRA Packers & Movers.

Customers agree to:

• Provide accurate pickup and delivery addresses.
• Be available or arrange an authorized representative during pickup and delivery.
• Inform us of fragile, valuable, hazardous, oversized, or unusually heavy items.
• Ensure all belongings are properly identified before transportation.
• Remove personal documents, cash, jewelry, passports, and other valuables before packing.
• Obtain any permissions required for vehicle entry, society access, or building regulations.

Failure to provide accurate information may result in delays or additional charges.

We use professional packing materials and industry-standard handling practices to protect your belongings during transportation.

However, customers acknowledge that transportation involves inherent risks, including:

• Road conditions
• Weather conditions
• Traffic delays
• Mechanical breakdowns
• Government restrictions
• Natural events beyond our control

Reasonable care will always be taken to minimize such risks.

Estimated pickup and delivery times are provided for planning purposes only.

While we make every effort to deliver on schedule, delays may occur due to circumstances beyond our reasonable control, including:

• Traffic congestion
• Weather conditions
• Road closures
• Vehicle breakdowns
• Government regulations
• Public holidays
• Natural disasters

Such delays shall not automatically constitute a breach of contract.

Customers must not include prohibited or hazardous materials in the shipment, including but not limited to:

• Explosives
• Firearms
• Ammunition
• Flammable liquids
• Chemicals
• Illegal substances
• Perishable goods
• Live animals
• Currency
• Precious metals
• Jewelry
• Important legal documents
• Hazardous waste

ZAIRA Packers & Movers reserves the right to refuse transportation of prohibited items.

We reserve the right to inspect packages when necessary to ensure compliance with legal requirements, safety standards, or transportation regulations.

If pickup or delivery is delayed due to customer-related reasons, additional charges may apply, including:

• Waiting charges
• Labour charges
• Vehicle detention charges
• Rescheduling charges
• Storage charges, where applicable

Where storage services are provided:

• Storage charges will apply according to the agreed quotation.
• Customers remain responsible for collecting their goods within the agreed storage period.
• Additional storage fees may apply for extended storage durations.

Insurance coverage is available upon request, subject to applicable terms and conditions.

Customers are encouraged to discuss insurance options before transportation, particularly for high-value items.

Unless expressly agreed, transportation charges do not automatically include insurance.

ZAIRA Packers & Movers shall not be liable for losses or damages resulting from:

• Improper customer packing (where packing is not performed by us)
• Normal wear and tear
• Electrical or mechanical failures of transported appliances
• Hidden manufacturing defects
• Customer negligence
• Delay caused by force majeure events
• Government actions
• Road accidents beyond reasonable control
• Inaccurate information supplied by the customer

Our liability, if any, shall be limited in accordance with applicable law and the agreed service terms.

We shall not be responsible for delays or inability to perform services due to events beyond our reasonable control, including:

• Natural disasters
• Floods
• Earthquakes
• Fire
• Pandemic-related restrictions
• War
• Civil disturbances
• Government actions
• Transportation strikes
• Road closures
• Severe weather conditions

Users agree not to:

• Attempt unauthorized access to our systems.
• Upload malicious software.
• Copy or reproduce website content without permission.
• Misuse inquiry forms.
• Submit false information.
• Interfere with website functionality.

All website content, including:

• Text
• Images
• Graphics
• Logos
• Icons
• Service descriptions
• Layouts
• Branding
• Designs

is the property of ZAIRA Packers & Movers unless otherwise stated.

Unauthorized copying, reproduction, modification, or distribution is prohibited without prior written permission.

Our website may include links to third-party websites for user convenience.

We do not control or endorse the content, privacy practices, or policies of external websites and are not responsible for their content.

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Customers wishing to cancel a confirmed booking should notify us as early as possible.

Cancellation requests received after vehicles or manpower have been assigned may be subject to applicable cancellation charges.

Refunds, where applicable, shall be processed in accordance with our Refund & Cancellation Policy.

Refund eligibility depends on the stage of service completion, cancellation timing, and the specific circumstances of the booking.

ZAIRA Packers & Movers reserves the right to modify, suspend, or discontinue any service without prior notice when required due to operational, legal, or safety considerations.

We may update these Terms & Conditions from time to time.

Revised versions will become effective upon publication on this website. Continued use of our website or services constitutes acceptance of the updated Terms.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in Vadodara, Gujarat.

If you have any questions regarding these Terms & Conditions or our services, please contact us:

We are committed to providing professional, transparent, and reliable packing and moving services while maintaining the highest standards of customer satisfaction and business integrity.